Support

Contact & Support

How to reach Switchback Labs for product, billing, privacy, or account questions.

Effective October 1, 2026

Customer support

Questions about Switchback Labs, Beer On Me, TimeFit, purchases, billing, refunds, privacy, or account access can be sent to us by email.

Business
Switchback Labs, Ltd.
Colorado, USA

Billing and payment issues

If you do not recognize a charge, believe you were charged incorrectly, or have a fulfillment problem, contact us with enough information to locate the transaction. Please do not email full card numbers or other sensitive payment credentials.

Privacy requests

Privacy-related requests may also be sent to hello@switchbacklabs.dev.