Privacy Policy

1. Overview

Switchback Labs, Ltd. (“Switchback Labs,” “we,” “us,” or “our”) operates switchbacklabs.dev and develops software products including Beer On Me and TimeFit. This Privacy Policy explains how we handle personal information when you visit our website, contact us, or use a Switchback Labs product.

2. Information we may collect

• Contact information, such as your name and email address, when you contact us or create an account.
• Product and account information needed to provide a product or service, such as profile details, preferences, availability selections, gift or redemption information, and customer-support history.
• Transaction information, such as purchase amount, transaction status, billing contact details, and refund status. Payment-card details may be collected and processed by our payment providers rather than stored by Switchback Labs.
• Device and usage information, such as browser type, device type, IP address, pages viewed, app interactions, and diagnostic data, when those features are enabled.

3. How we use information

We use information to provide and improve our products, process transactions, deliver customer support, maintain security, prevent fraud or misuse, communicate about products and service changes, and comply with legal obligations.

4. Payments

When a paid product or feature is offered, payment processing may be provided by third-party payment processors such as Stripe. Those providers process payment information under their own terms and privacy policies. Switchback Labs may receive transaction details necessary to confirm purchases, provide support, and process refunds.

5. Sharing

We may share information with service providers that help us operate our website and products, including hosting, payment, analytics, communications, security, and customer-support providers. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction such as a merger or acquisition.

We do not sell personal information.

6. Retention and security

We retain information for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, fraud-prevention, and dispute-resolution needs. We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

7. Age-related features

Switchback Labs products are not directed to children under 13. If Beer On Me offers alcohol-related gifting, purchase, or redemption features, those features are intended only for people who meet the legal drinking-age requirements that apply in their location. Additional age and eligibility checks may apply.

8. Your choices

You may contact us to ask about accessing, correcting, or deleting personal information associated with you. Rights vary by jurisdiction and may be subject to legal exceptions.

9. Changes

We may update this policy as our products evolve. We will post the current version on this page and update the effective date when material changes are made.

10. Contact

Privacy questions may be sent to hello@switchbacklabs.dev.